Responsive Repair Manager
Lewisham OR17943
Pay Rate: £43.19 per hour PAYE
Hours per week: 36, Monday – Friday, normal working hours
This opening assignment is for 5 months
Catford, London, SE6 4RU
Basic DBS required for this roleWhat's involved with this role:
To act as a workstream leader in the Transformation project underway, contributing to change required and implementing it.
The delivery of the Responsive Repairs service to residents throughout Lewisham, and to have direct management responsibility for our In-House Contractor team and supervision of third-party delivery partners.
Skills & Experience required:
- Knowledge of relevant legislation and regulatory standards in the provision of a maintenance service and how to this can impact on service delivery
- Understanding of local government decision making and governance and experience of working with elected members and boards
- Knowledge of a range of different types of pricing and costing systems used in housing repairs and contracting including maintenance schedules of rates, target and guaranteed maximum prices, open book costing, DRS (opti time) or similar resource scheduling and contractor management software.
- A minimum of 3 years experience with the delivery of a Repairs and Maintenance service and project works.
- Management experience including people, budget performance and risk management.
- Experience of dealing with complaints.
Key Responsibilities:
- To meet KPI performance targets and customer satisfaction targets for the service area.
- Ensure a 24/7/365 service is effectively discharged including the necessary back up emergency support that may be needed to staff outside normal working hours.
- To maintain records of workloads and expenditure on contracts. To provide any management information required and ensure that all the targets and performance standards relevant to the team and the requirements of the post are met, ensuring that work is carried out to specifications, within budget and on time.
- To manage Work Supervisors and Team Leaders to ensure that all aspects of responsive repairs are delivered to specifications to budget and on time.
- To carry out detailed risk assessments and reviews in line with current regulations.
- To undertake technical surveys on properties and equipment.
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
We will also add your details to our mail out lists. Please note you may receive details of roles outside of your immediate vicinity, as?many candidates are able to relocate temporarily for work. Please?disregard any such emails that are not of interest and let us know if you would rather not receive such mailouts and/or if you wish us to delete your details and prefer to apply direct to our advertised roles.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you do not hear from us within three working days, unfortunately your application has not been shortlisted on this occasion. Thank you for your interest in working with us. 
