v At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
v The Spa Attendant is essential in creating a seamless and restorative experience for every spa guest. This role supports the team by ensuring every space- treatment areas, locker rooms, and shared facilities- is impeccably maintained through thoughtful cleaning, organization, and a mindful approach to service. They are expected to perform the responsibilities as outlined below- while always reflecting the deepest respect for the guest journey.
v Pay Rate: $-$ per hour
v Job Responsibilities:
· Guest Experience & Service
o Greet guests with warmth and professionalism; provide tours of spa facilities upon arrival
o Engage guests with genuine, courteous and personalized service that reflects Forbes and Mirbeau’s Standards of Excellence
o Use guest names during interactions and stay informed about spa services and functions to address guest questions
o Maintain complete discretion and confidentiality for all guests at all times
o Ensure all guest-facing areas reflect a calm, welcoming and pristine environment
o Consistently exceed guest expectations through attentive and thoughtful service
· Facility Cleanliness & Presentation
o Maintain the cleanliness and presentation of all spa areas including:
§ [M/W] locker room(s)
§ Resting areas
§ Fitness room
§ Aqua Terrace
§ Spa treatment rooms
§ Outdoor areas (as applicable)
o Clear all areas of dirty linen, glassware, and trash promptly
o Clean and sanitize restrooms, showers, sinks, mirrors and high-touch surfaces as needed
o Wax and polish surfaces periodically to maintain appearance
o Ensure spa amenities (saunas, steam rooms, hot tubs, foot pools, fireplaces, etc) are clean and functioning properly
o Regularly check all areas of the spa for cleanliness and guest readiness
· Linens & Supplies
o Deliver fresh, clean linens and guest supplies to locker rooms and towel stations
o Collect and sort soiled linens into appropriate bins and transport to the proper laundry areas
o Set up and refresh lounge chairs with towels and pillows
o Monitor inventory of linen and guest supplies; communicate any shortages to the Spa Director
o Maintain organized and stocked attendant closets and amenity areas throughout the spa
o Assist in the Laundry Department as needed
· Operational Support & Safety
o Follow all spa cleaning protocols using only company-approved cleaning products
o Ensure all cleaning tasks meet Forbes and Mirbeau spa facility standards
o Maintain knowledge of all relevant standard operating procedures (related to the Spa Attendant role)
o Monitor and immediately report maintenance issues, safety concerns, and guest-related incidents to the Spa Desk or Spa Director- maintaining clear, timely communication
o Stay current with company policies and resort-wide standards
o Work cooperatively and professionally with all spa and resort departments and team members
· General Duties & Expectations
o Report to work on time in a clean uniform with name tag
o Complete all required paperwork, documentation and shift tasks accurately
o Attend all required trainings and team meetings
o Perform any additional tasks assigned by the Spa Desk or Spa Director
v Qualifications, Skills & Educational Requirements:
· Skills & Abilities
o Ability to learn job duties quickly and follow directions with efficiency
o Strong organizational skills and attention to detail
o Capable of working independently as well as collaboratively with a team
o Effective problem solving and time management skills
o Positive, calm, adaptable attitude in a fast-paced environment
o Basic English comprehension and communication skills required (spoken and understood) for team and guest interaction
· Experience
o Previous experience in cleaning, housekeeping, or facility upkeep preferred
o Background in hospitality, spa, or wellness environments is desirable
· Physical Requirements
o Must be in good physical health
o Ability to stand, walk, bend, and move continuously throughout the shift
o Must be able to lift and carry up to 40 lbs for extended periods as needed
· Personal Attributes
o Maintains a clean, neat, professional appearance at all times
o Warm, courteous, pleasant, and guest-friendly demeanor
o Reliable, punctual, and consistent in job performance, committed to excellence
o Discreet, professional and respectful in guest-facing situations and areas
v Employee Perks and Company Incentives:
· Discounted rates for services and retail items within the spa!!
· 401K with company match
· Medical, Dental, Vision and Life Insurance Plan
· Employee Assistance Program and Resources
· Paid time off for full-time AND part-time employees!!
· Holiday Pay
· Career advancement potential within the company
· Anniversary Program!!
· Work Performance Incentives
· And more!!!
The best experiences are made by the best behind the scenes.
Come find your balance- and your future- with us.
OR
Only the best treat every detail like it matters most.
Come find your balance- and your future- with us.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Ability to Commute:
- Rhinebeck, NY 12572 (Required)
Ability to Relocate:
- Rhinebeck, NY 12572: Relocate before starting work (Required)
Work Location: In person
