DETAILED DESCRIPTION:

At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
The HR Manager oversees the full employee lifecycle, collaborating with leadership and advocating for employees in a fair and thoughtful way. This role helps to uphold a positive and respectful workplace, ensuring high standards of employee relations and compliance best practices that are consistent and supportive of both business needs and employee success.

Pay Rate: $70,000-$80,000 per year

Job Responsibilities:
- Employee Relations & Ethics
  - Act as an approachable HR resource for employees and property leadership, addressing concerns and complaints with discretion, empathy, and professionalism
  - Support employees with needs related to pay, benefits, and HR programs
  - Oversee and manage leave administration (ie: FMLA, PFL, Disability, etc.)
  - Conduct thorough and impartial investigations related to employee concerns including: harassment, workplace conduct, guest recovery matters, and policy violations
  - Ensure all investigations are handled with discretion, objectivity, and appropriate documentation to support due diligence and sound decision-making
  - Make recommendations based on findings while remaining neutral, unbiased, and aligned with employment law and organizational values
  - Conduct exit interviews
  - Ensure strict confidentiality of all sensitive information, at all times
- Leadership & Culture
  - Support employee recognition and engagement incentives that align with Mirbeau’s values and culture
  - Provide on-property HR support, including dedicated monthly meetings for staff to informally connect with HR
  - Oversee performance review periods, ensuring timely completion and alignment with company standards
  - Work with management on coaching, disciplinary processes, and necessary actions, providing guidance that is fair, well-documented, and compliant
  - Uphold and reinforce appearance, grooming, and professional conduct standards across the property
  - Model professional, articulate language consistent with brand and workplace communication standards
  - Lead with integrity, emotional intelligence, and sound judgment in all interactions, maintaining trust and credibility at every level of the organization
  - Demonstrate fairness and neutrality in decision-making, ensuring equal treatment and respect for all employees
- Recruitment
  - Work with property management to understand staffing needs for their respective departments
  - Post open positions through applicant tracking systems and take ownership over full cycle recruitment efforts: review resumes, conduct phone screens, coordinate interviews with hiring managers, and oversee the onboarding process
  - Build relationships within the community such as with local schools, and attend job fairs as needed
  - Oversee and participate in bi-monthly in-person orientations for new employees, working closely with the General Manager
  - Manage the onboarding process using designated platforms (ie: UKG) ensuring a successful start for new team members and compliance with new hire documentation
  - Complete termination documentation and conduct exit interviews with professionalism
  - Conduct background checks and employment verifications in an accurate and timely manner
- Additional Responsibilities
  - Maintain compliance with all Federal, State, and Local employment laws and regulations
  - Assist with payroll processing and benefits administration at the property level
  - Assist the HR Director, other property HR managers, and Corporate HR team with special projects as needed
  - Attend weekly HR team meetings as required

Qualifications, Skills & Educational Requirements:
- Education
  - A degree in HR, Hospitality/Hotel Management, Business Administration or related field strongly preferred
- Experience
  - Minimum 3+ years of administrative experience, preferably within a hospitality, resort, spa or refined service environment
  - Strong knowledge of employment laws, employee relations, and HR best practices
  - Recruiting experience a plus, ideally with experience in ATS platforms
  - Familiarity with payroll processing
- Skills & Professionalism
  - Maintains composure and sound judgement under pressure, resolving issues with professionalism
  - High emotional intelligence with the ability to navigate sensitive matters thoughtfully
  - Strong communication, coaching, and conflict-resolution skills
  - Exceptional organizational skills and attention to detail
  - Discreet, ethical, and solutions-oriented
  - Commitment to the highest standards in operational best practices
  - Enthusiastic and eager to learn
  - Ability to work independently and collaboratively

Employee Perks and Company Incentives:
- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.

Mirbeau of Rhinebeck LLC

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HR Manager