CTC Technology & Energy is one of the nation’s preeminent communications and IT engineering consulting firms serving public sector and nonprofit clients throughout the US.
We are a woman-owned, mission-driven enterprise, committed to meeting the needs of state, local, and Tribal governments through superb and rigorous engineering, business, strategic, and other consulting services. For more than 40 years, we have helped the public sector meet telecommunications and broadband needs and build the communications infrastructure to support communities and governments in the broadband age.
All CTC staff work remotely within the United States, using online video and other tools for constant collaboration, coordination, and collegiality. Our remote work environment allows our employees to work from US locations of their choice and has proven to be highly effective, productive, and appreciated.
CTC values human intelligence and engagement, not the artificial imitation of the moment.
To build our growing team, we seek a highly motivated and skilled Client Portfolio Manager. The Client Portfolio Manager plays a critical role in CTC’s success by leading one or more of our state-level engagements. You will be responsible for providing complex consulting services, ensuring the high-quality delivery of our work, guaranteeing client satisfaction, coordinating the activities and performance of multiple CTC support teams, and overseeing project-level financials.
The following factors matter to us:
- You must be passionate about our mission and excited to work with a committed team of dynamic professionals to help state, local, and Tribal government meet the technology, business, and policy needs of the broadband age.
- You must be highly accountable and demonstrate ownership of CTC’s work product and service delivery throughout the life of our engagements.
- You are a strong communicator that treats your clients and coworkers with respect and kindness and understands the importance of mentoring and professional development.
- You are self-directed, highly motivated, collegial, and excited to learn.
- You are comfortable working on multiple concurrent projects and collaborating with teams in a dynamic, fast-paced environment.
This job is ideal for someone who is:
- Accountable – you understand the vital importance that ownership and accountability play in service delivery, building client trust, and performance management.
- Flexible – you enjoy tackling a variety of challenges and problems every day.
- Detail-oriented – you understand that developing and following standard procedures will save time and promote quality.
- Standard-bearer– you enjoy working with teams and you understand that your actions and work ethic will set a standard for others to follow.
Desired Expertise and Skills:
The following experience matters to us for this position (most or all of these is a plus):
- Minimum of five years of consulting experience, demonstrating a proven ability to manage client relationships, deliver high-quality work, and navigate complex business challenges
- Minimum of five years of experience in client-facing project or program management roles, preferably in a consulting environment
- Practical experience coordinating client engagements; managing scope, schedule, and budget; aligning deliverables with client expectations; anticipating and responding to client needs on tight timelines; ensuring quality outcomes through effective communication and risk management; owning the delivery of services; working with client teams at all levels, from staff to executive management; and successfully presenting recommendations and analysis
- Committed to continuous learning and intellectual curiosity – actively seeking to learn, gain new skills, embrace new challenges, foster growth and innovation among your colleagues, and empower our team to deliver exceptional solutions in a constantly evolving environment
- Proficiency with project management, scheduling, and issue tracking tools
- Familiarity with risk management, tracking, and mitigation practices
- Project finance skills, including budgeting, cost control, forecasting, financial reporting, and profitability analysis to ensure projects are delivered within scope and generate sustainable margins
- Excellent written and verbal communication skills combined with exceptional organizational skills
- Attention to detail, analytical skills, critical thinking, and problem-solving skills
- Ability to shift between multiple projects and tasks each day
- Ability to work efficiently and effectively as part of a remote team
- Flexibility to take on new tasks and manage priorities based on changing client requirements
Client Portfolio Managers are responsible for the following tasks:
- Taking operational accountability for the execution of all work performed for clients
- Owning and maintaining CTC’s relationships with client teams throughout the lifecycle of our engagements
- Serving as the main point of contact for clients, working collaboratively to identify needs and strategic objectives, and translating those into actionable tasks for the CTC team
- Managing client expectations around deliverables, timelines, and scope to build client trust and ensure responsiveness and on-time and on-budget service delivery
- Verifying that all work products meet quality standards and client expectations
- Managing and mitigating project risks, issues, and challenges
- Creatively evaluating client needs and potential solutions while operating within the strategic and risk mitigation frameworks established by CTC and our clients
- Overseeing and mentoring a team of consultants and analysts and providing direction and feedback to ensure effective team communication, collaboration, and workload balance
- Coordinating workstreams across other teams, consultants and subject-matter experts at CTC to satisfy engagement requirements
- Tracking project budgets, staffing, profitability, and managing overall financial performance to ensure engagements stay within CTC’s designated scope and budget
- Supporting business development by identifying follow-on opportunities or new project leads and contributing to subsequent proposals, pricing, and scopes of work
- A flexible schedule is necessary to accommodate meetings and client needs across various time zones
Education
- Bachelor’s degree or higher in a related field
The Company
CTC is an established 40-year-old, woman-owned consulting firm that’s in the midst of experiencing massive growth as clients large and small seek our help to guide them through this seminal moment in the history of broadband deployment where Congress has appropriated tens of billions of dollars to deploy broadband and connect low-income households to the modern economy.
CTC delivers best-in-class business and engineering consulting services to state and local governments, federal government agencies, and nonprofit partners. We help research, design, implement, and manage the most innovative broadband policies and programs in the country. Our approach is mission-driven as we’re true believers in the power of broadband and technology to transform communities and improve lives. We’re not here to just stack up billable hours; rather, we do this work because we know that the more connected our nation is the stronger it is. And the more connected people are the more opportunities they’ll have to better their lives. That’s why we’re always willing to go the extra mile for our clients - because our job is to help them fulfill their mission.
This attitude has been the lynchpin of CTC’s success. We have grown over the years into one of the most respected voices in broadband policies, engineering, and advocacy. We never compromise on the quality of the services we deliver, and we always work to do the right thing. As a result, state broadband offices and local governments across the country entrust us with their mission critical work.
Job Type: Full-time
Remote, US
- CTC Technology & Energy is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, age, disability or marital status.
- Compensation: Salary based on experience and education
- Please, no phone calls about this job
- Please do not contact job poster about other services, products, or commercial interests
Job Type: Full-time
Pay: $85,000.00 - $150,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Application Question(s):
- How many years of experience do you have working in the telecommunications or broadband industry?
- How many years of consulting experience do you have?
Education:
Work Location: Remote
