General SummaryThe Education Assistant serves as the supporting member of a six-person department responsible for producing all public and in-school educational programming for the Company. New York City Ballet Education engages students, educators, adults, and families, in a variety of programs designed to increase their understanding of ballet, dance-making, self-expression, and creativity. These programs include multi-week residency programs in NYC public school classrooms, public programs for children and adults at Lincoln Center and in the community, and Access programs for children and adults with disabilities. This is a fulltime non-exempt position that includes periodic weekend and evening work, usually when the Company is in season.Please note: Interviews are expected to take place December 1-19 and may extend to January if needed. Major Duties and Responsibilities:Event planning and preparationCommunicate event logistics with Lincoln Center/DHKT operations and Rose Building/DHKT securityManage event registration lists and update/maintain associated databasesCreate physical and digital materials to accompany eventsDay-of event assistance and support of all ProgramsPerform event set-up and break-down, including but not limited to catering orders and the organization of event materialsManage event check-in and track attendance numbersEnsure customer satisfaction and provide customer service across all programsServe as a point of contact for volunteers at select eventsGeneral administrative supportManage and organize event props, supplies and office inventoryPost Education events on community calendars and distribute information to email partnersMaintain a comprehensive list of community partnersUpdate and maintain Department CalendarsRespond to Education Department general inquiries, including email and phoneAssist department in on-going peer-market research, reporting, and compilation of evaluative materials to inform program decisionsPeriodically assist with school programs administrative tasks such as updating school statistics and paperworkAssist department with miscellaneous tasks as neededMinimum Requirements and Skills:Bachelor’s degreeDemonstrates a strong interest in dance and arts education, with a creative and imaginative approachMinimum one year of professional work experienceExcellent verbal, interpersonal, and written communication skillsFlexible with the ability to manage multiple tasks simultaneously Must have the ability to communicate in a timely and sensitive mannerHighly organized; with strong attention to detail and time management skillsAbility to work independently as well as part of a teamExcellent customer service skillsComputer proficiency, skilled with databases/spreadsheets, knowledge of Adobe Creative Suite, Microsoft OfficeKnowledge of ballet and the history of NYCB helpfulAbility to work occasional evenings and weekends as required Competencies:Decision making & Problem solving Communication and collaborationFiscal responsibilityWork Environment:While performing the duties of this position, the employee is frequently exposed to:Office, Theater, and Studio settingsOffsite venuesPhysical Demands:The physical demands described here are representative of those that must be met by an employee to successfully fulfill the requirements of this position include, but are not limited to:Sitting, Standing, Stooping, Walking, Bending, Climbing stairs/ladders, Kneeling/SquattingRepetitive hand motion(typing), Reaching overhead, Lifting up to 20lbs, Pulling/PushingHearing, Listening, SpeakingPosition Type/Expected Hours of Work:This is a full-time position with standard working hours between 10am – 6pm weekdays. Occasional evening and weekend availability is required. Occasional travel to offsite events by car or chartered bus. This position can work a hybrid work arrangement. Other Duties:Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.EEO StatementNew York City Ballet is proud to be an equal opportunity employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, religion, age, national origin, sex, sexual orientation, gender identity or expression, marital status, citizenship status, disability, pregnancy, creed, genetic predisposition or carrier status, military status or veteran status, status as a victim of domestic violence, unemployment status, familial status, sexual violence or stalking victim status, caregiver status, arrest or conviction record to the extent required by applicable law, credit history or any other characteristic protected by law. Our Commitment to Diversity, Equity, and InclusionNew York City Ballet, one of the foremost ballet companies in the world, pursues the highest levels of artistic excellence and innovation. Therefore, we seek to attract, retain, and cultivate the most talented dancers, musicians, designers, stage technicians, and arts administrators. To this end, we are deeply committed to creating and sustaining an organizational culture that values and reflects inclusion, equity and access for all. We are inspired by our founders, George Balanchine and Lincoln Kirstein, who envisioned an authentically American expression of ballet with a company that reflects the rich cultural diversity of this nation. In pursuit of their vision, we are committed to all by educating, developing, and supporting an organization that welcomes and amplifies the voices and lived experiences of everyone.
