Job Overview
We are seeking a motivated and customer-oriented Sales Associate to join our team. In this role, you will be responsible for providing exceptional customer service, assisting customers with their purchases, and ensuring a positive shopping experience. The ideal candidate will have experience in retail sales, strong communication skills, and a passion for helping customers find the right products.
Responsibilities
- Greet customers warmly and assist them in locating products within the store.
- Operate the Point of Sale (POS) system efficiently for transactions, including cashiering and cash handling.
- Conduct product demonstrations to showcase features and benefits to customers.
- Maintain an organized and visually appealing merchandise display through effective merchandising techniques.
- Restock shelves and ensure products are adequately stocked at all times.
- Upsell additional products to enhance customer satisfaction and increase sales.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a pleasant shopping experience.
- Supervise junior staff members as needed, providing guidance and support in their roles.
- Utilize basic math skills for accurate cash handling and retail math calculations.
Skills
- Previous experience in retail sales or grocery store environments is preferred.
- Strong customer service skills with the ability to communicate effectively with diverse customers.
- Proficiency in using POS systems and basic cashiering functions.
- Experience with merchandising strategies to enhance product visibility.
- Ability to upsell products through effective communication and product knowledge.
- Basic math skills for accurate transactions and stock management.
- Bilingual abilities are a plus, enhancing communication with a wider range of customers.
- Strong phone etiquette for handling customer inquiries over the phone. Join our team as a Sales Associate where your contributions will directly impact our customers' experiences!
Job Type: Full-time
Pay: $20.44 - $24.61 per hour
Work Location: Remote
