Position Overview:
The Retail Associate is responsible for providing exceptional customer experience through innovative retail solutions. This role supports projects for our customers in a variety of retail, grocery, and warehouse environments. The Retail Associate embodies our values of Service, Pride, Integrity, Results, Innovation, and Teamwork, additionally a focus on customer dedication, and making safety and security a personal priority. We are passionate about our people, technology, and process because when you succeed, we succeed.
Essential Responsibilities:
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Engage with Customers: Actively engage with customers to introduce and demonstrate the interactive AI shopping cart.
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Tutorials and Training: Conduct quick and effective tutorials to educate customers on how to use the shopping cart, highlighting its features and benefits.
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Support and Troubleshooting: Provide on-the-spot assistance to customers experiencing difficulties, ensuring any issues are resolved promptly.
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Feedback Collection: Gather customer feedback to identify areas for improvement and relay this information to the development team.
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Promotion: Develop and implement strategies to encourage customers to try and continue using the shopping cart.
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Collaboration: Work closely with store management and the AI team to ensure the shopping cart meets customer needs and expectations.
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Provide Exceptional Service: Answer questions, assist customers throughout their shopping experience, and ensure every customer leaves happy
Required Qualifications & Skills:
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Must be 18 years of age and authorized to work in the United States
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Previous experience in retail, customer service, or related field. Experience with AI or interactive technologies is a plus.
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Access to reliable transportation
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Ability to be able to work the entire duration of the project they are assigned
Preferred Qualifications & Skills:
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Tech Savvy: Comfortable with using and explaining new technology. Basic understanding of AI technology and user interfaces. Ability to troubleshoot common technical issues.
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Communication Skills: Excellent verbal and written communication skills. Ability to explain complex concepts in a simple and engaging manner.
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Customer Service: Strong customer service skills with a friendly and approachable demeanor.
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Problem-Solving: Ability to think on your feet and resolve issues quickly and efficiently.
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Passion for Technology: Enthusiasm for AI and interactive technologies, and a desire to help customers embrace new innovations.
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Proven ability to work in solo and team environments is required, where team-orientated, highly motivated, and self-driven individuals are preferred
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Effective customer relations skills meant to always deliver exceptional service
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Ability to work independently
Working Conditions:
This position requires the ability to stand for prolonged periods of time with frequent walking, and to use hands and wrists regularly, including repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.
For more information on WIS, visit our website atwww.wisintl.com
WIS is an Equal Opportunity Employer,
committed to a diverse and inclusive work environment.
Retail Influencer – Smart Cart & Sales Experience Team
Starting Wage: $19.50 - $20.50
Part-Time | Immediate Openings
Are you the kind of person who lights up a room and loves connecting with people? Do you thrive in fast-paced retail environments and get excited about the latest tech? Join us as a Retail Influencer and help transform everyday shopping into an unforgettable experience!
We are on a mission to revolutionize retail with our customers’ innovative Smart Cart technology—making shopping smoother, smarter, and more fun. As a Retail Influencer, you’ll be the face of this exciting new experience, guiding customers, showcasing features, and turning first-time users into loyal fans.
Travel and training wages vary by location. Ask your recruiter for details.
Why You’ll Love Working with Us:
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Start Immediately – Get hired and trained quickly!
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Be a Trendsetter – Work with cutting-edge retail tech that’s changing the game.
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Earn More – Referral bonuses for bringing friends on board.
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Grow With Us – Career advancement opportunities in a growing company.
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Travel Perks – Paid travel and occasional overnight stays.
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Flexible Scheduling – Work traditional or non-traditional hours that fit your lifestyle.
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Stay healthy, your way! Access employee-paid health insurance at competitive group rates—because peace of mind should come standard.
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Supportive Culture – We celebrate diversity and value your unique talents.
What You’ll Do:
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Create Buzz – Engage shoppers and introduce them to the Smart Cart experience.
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Show & Tell – Deliver quick, fun tutorials that highlight the cart’s coolest features.
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Be the Go-To Expert – Troubleshoot on the spot and keep things running smoothly.
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Collect Insights – Gather feedback and share it with our tech team to improve the experience.
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Drive Adoption – Encourage customers to try and keep using the Smart Cart.
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Collaborate – Partner with store teams to ensure a seamless rollout.
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Deliver WOW Moments – Provide top-tier service and leave every customer smiling.
What We’re Looking For:
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Tech-Savvy Communicators – You’re comfortable with new tech and can explain it clearly.
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People-Persons – You love talking to people and making their day better.
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Problem Solvers – You think fast and handle challenges with ease.
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Self-Starters – You’re motivated, reliable, and thrive both solo and in a team.
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Retail Rockstars – Experience in retail or customer service is a big plus!
Team Requirements
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Must be 18 years of age and authorized to work in the United States
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Retail, Brand Ambassador, Customer Service previous experience is a plus.
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Access to reliable transportation
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Ability to be able to work the entire duration of the project they are assigned
Working Conditions
This Retail Influencer position requires the ability to stand for prolonged periods of time with frequent walking, and to use hands and wrists regularly, including repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car.
Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job.WIS International is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our HR team atHR@wisintl.com. If requesting accommodation for an interview, please reach out at least one week in advance of your interview.
For more information on WIS, visit our website atwww.wisintl.com
WIS is an Equal Opportunity Employer,
committed to a diverse and inclusive work environment
