Position SummaryReporting to the Director of Programs and Finance, the incumbent oversees communications and program administration for the Arts Initiative at Columbia University. Develops and implements communication, outreach, and social media campaigns, including management of the website. Researches, plans, and implements Arts Initiative programming and events. The incumbent works to increase awareness of, and participation in, the Arts Initiative’s programs, services, and events amongst Columbia University students, faculty, and staff. Serves as department representative at events, in rotation with other staff. Performs related duties as assigned. This on-site position requires occasional evening and weekend hours. About the Arts InitiativeColumbia’s Arts Initiative, founded in 2004, is a lively hub of artistic life, sparking arts interest and meaningfully connecting Columbians with incredible arts experiences on campus and with the larger arts landscape of New York City. The Arts Initiative offers programs in a range of price points, including many that are free, so that every Columbia student can find an arts opportunity that is accessible to them. Experiences are inclusive of a wide-ranging arts audience, all of whom can enjoy enriching experiences and go deeper, at varying levels of engagement.Primary Responsibilities and DutiesDevelop and implement the communication, outreach, and social media campaigns, including an internal master schedule of all department efforts and content calendar, with the goal of increasing awareness of, and participation in, Arts Initiative programs and eventsResearch, plan, and implement Arts Initiative programming and events, both on campus and in collaboration with external cultural partnersMaintain high quality customer service for diverse audiences, students, faculty, and staff; foster a collegial, educational, and inviting environment that enables everyone to do their best workOversee ongoing content curation and updates to the Arts Initiative website; oversee and ensure compliance with style guideOversee email outreach strategy, including creating and deploying regular email communications, managing lists, and management of the external list management vendor, with a high level of attention to detailOversee research and data analytics to inform and improve strategic communications and outreach planning; prepare reporting to aid in the evaluation of programs and eventsServe as Department representative at events, including University orientations, information sessions, and other events as assignedMaintain Arts Initiative communication and program archivesLocationThis position works in-person at Columbia University’s Morningside Campus Minimum QualificationsBachelor’s degree or its equivalent requiredThree years of related professional experience is requiredA resume and cover letter must be submitted to be considered for the position Preferred QualificationsCommunications experience in the performing arts, visual arts, and/or higher education is strongly preferred. Other requirementsMust have demonstrated capacity to develop and implement communication, outreach, and social media campaigns. Superior written and verbal communication skills are required, as is the ability to interact with a highly diverse group of constituents both within Columbia University’s campus and with colleagues in the broader performing and visual arts community of New York City. Must be detail-oriented and a highly organized project manager across multiple initiatives. Must be able to handle confidential information with excellent judgement and discretion. Experience using content management systems (CMS), preferably WordPress, and email marketing software, preferably Mailchimp, is required. Ability to work nights and weekends is required. This position works in-person at Columbia University’s Morningside Heights campus.
