DETAILED DESCRIPTION:
- At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
- The HR Manager oversees the full employee lifecycle, collaborating with leadership and advocating for employees in a fair and thoughtful way. This role helps to uphold a positive and respectful workplace, ensuring high standards of employee relations and compliance best practices that are consistent and supportive of both business needs and employee success.
- Pay Rate: $70,000-$80,000 per year
- Job Responsibilities:
- Employee Relations & Ethics
- Act as an approachable HR resource for employees and property leadership, addressing concerns and complaints with discretion, empathy, and professionalism
- Support employees with needs related to pay, benefits, and HR programs
- Oversee and manage leave administration (ie: FMLA, PFL, Disability, etc.)
- Conduct thorough and impartial investigations related to employee concerns including: harassment, workplace conduct, guest recovery matters, and policy violations
- Ensure all investigations are handled with discretion, objectivity, and appropriate documentation to support due diligence and sound decision-making
- Make recommendations based on findings while remaining neutral, unbiased, and aligned with employment law and organizational values
- Conduct exit interviews
- Ensure strict confidentiality of all sensitive information, at all times
- Leadership & Culture
- Support employee recognition and engagement incentives that align with Mirbeau’s values and culture
- Provide on-property HR support, including dedicated monthly meetings for staff to informally connect with HR
- Oversee performance review periods, ensuring timely completion and alignment with company standards
- Work with management on coaching, disciplinary processes, and necessary actions, providing guidance that is fair, well-documented, and compliant
- Uphold and reinforce appearance, grooming, and professional conduct standards across the property
- Model professional, articulate language consistent with brand and workplace communication standards
- Lead with integrity, emotional intelligence, and sound judgment in all interactions, maintaining trust and credibility at every level of the organization
- Demonstrate fairness and neutrality in decision-making, ensuring equal treatment and respect for all employees
- Recruitment
- Work with property management to understand staffing needs for their respective departments
- Post open positions through applicant tracking systems and take ownership over full cycle recruitment efforts: review resumes, conduct phone screens, coordinate interviews with hiring managers, and oversee the onboarding process
- Build relationships within the community such as with local schools, and attend job fairs as needed
- Oversee and participate in bi-monthly in-person orientations for new employees, working closely with the General Manager
- Manage the onboarding process using designated platforms (ie: UKG) ensuring a successful start for new team members and compliance with new hire documentation
- Complete termination documentation and conduct exit interviews with professionalism
- Conduct background checks and employment verifications in an accurate and timely manner
- Additional Responsibilities
- Maintain compliance with all Federal, State, and Local employment laws and regulations
- Assist with payroll processing and benefits administration at the property level
- Assist the HR Director, other property HR managers, and Corporate HR team with special projects as needed
- Attend weekly HR team meetings as required
- Qualifications, Skills & Educational Requirements:
- Education
- A degree in HR, Hospitality/Hotel Management, Business Administration or related field strongly preferred
- Experience
- Minimum 3+ years of administrative experience, preferably within a hospitality, resort, spa or refined service environment
- Strong knowledge of employment laws, employee relations, and HR best practices
- Recruiting experience a plus, ideally with experience in ATS platforms
- Familiarity with payroll processing
- Skills & Professionalism
- Maintains composure and sound judgement under pressure, resolving issues with professionalism
- High emotional intelligence with the ability to navigate sensitive matters thoughtfully
- Strong communication, coaching, and conflict-resolution skills
- Exceptional organizational skills and attention to detail
- Discreet, ethical, and solutions-oriented
- Commitment to the highest standards in operational best practices
- Enthusiastic and eager to learn
- Ability to work independently and collaboratively
- Employee Perks and Company Incentives:
- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!
Are you ready to lead where only the best of the best belong?
Come find your balance- and your future- with us.
