Why Join Marshall+Sterling?
As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.
Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success.
At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.
This role will be based out of Marshall+Sterling’s Poughkeepsie Office
We are looking for a Supervisor to be Responsible for the day to day needs and duties of the department. Ensuring processes and procedures are followed to deliver efficient and effective service to our clients.
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Lead and support your team, ensuring everyone follows agency procedures and delivers high-quality service.
- Recruit, train, and mentor staff to build a motivated and skilled department.
- Monitor performance, attendance, and workflow to keep the team running smoothly.
- Coordinate departmental programs and act as the go-to person for initiatives and projects.
- Maintain your professional license and stay current with continuing education to reduce risk and ensure compliance.
- Protect confidential information while building strong relationships with clients and colleagues.
- Take on special projects and contribute to the overall success of the department.
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3+ years CL experience preferred
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High school diploma or equivalent required; college degree preferred.
- Current Property & Casualty (P&C) insurance license with commitment to continuing education.
- Proficiency in Microsoft Office and familiarity with AI tools to streamline workflows and improve efficiency.
- Experience with insurance software such as Vertafore is a plus.
- Strong communication skills and the ability to build professional relationships with clients and colleagues.
- Highly organized with strong attention to detail and ability to manage multiple priorities effectively.
- Collaborative team player who works well with others and adapts quickly to new technologies and processes.
Total Rewards Package:
Compensation: $80,000 - $100,00, based experience.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program
As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable:
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Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success.
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Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success.
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No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment.
For more information on our culture and benefits, please visit us at : Careers - Marshall+Sterling
