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Case Manager

Project M.O.R.E. Inc. • Full-time • Poughkeepsie, New York State, United States • $22 - $25 / hour • 3w ago

Case Manager- Community Transition Center (CTC)
Case Manager - CTC

*Project M.O.R.E. Inc – Poughkeepsie, NY

Job Title: Case Manager

Department: Day Reporting Center

Reports To: Program Director

Summary

The Case Manager is primarily responsible for documenting Probation clients progress and adherence to Individual Plan (vocational goals, substance abuse, educational goals, family goals, behavioral goals, etc.).

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Conducting orientation and assessment using motivational enhancement strategies.
Preparing individual treatment plans based on assessments outputs.
Delivering case presentations for Probation clients.
Facilitating cognitive behavioral intervention groups; maintaining fidelity to the curriculum.
Providing recommendations for the coordination and sequencing of program services.
Recognizing and addressing ambivalence and resistance and helping Probation clients maintain motivation to change.
Coordinating referrals to community-based services.
Conducting booster sessions based on Probation clients needs.
Monitoring Probation clients behaviors and implementing program behavior management system on a consistent basis.
Serving as a role model to Probation clients and staff modeling pro-social behaviors.
Preparing monthly Probation reports and discharge planning reports that are accurate and prepared in a timely manner.
Remaining current on research and literature reviews with “what works” in changing offender behavior and recidivism reduction.
Establishing appropriate boundaries with Probation clients and significant others.
All other duties as assigned by Supervisor.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Uses reason even when dealing with emotional topics. Meets challenges with resourcefulness.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control. Manages difficult or emotional client situations. Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically.
Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification. Writes clearly and informatively.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions. Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
Quality - Demonstrates accuracy and thoroughness. Develops realistic action plans. Completes work in timely manner.
Dependability - Follows instructions, responds to management direction. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Education and/or Experience