As a Sales & Inventory Associate, you play a critical role in delivering an educational, welcoming, and stigma-free customer experience while ensuring the accurate, compliant handling of cannabis products across the dispensary. This dual role blends customer-facing sales responsibilities with hands-on inventory management, requiring strong attention to detail, operational discipline, and a commitment to regulatory compliance.

You will guide customers through their cannabis journey with professionalism and care, while also supporting inventory movement from receipt through sale in alignment with New York State Office of Cannabis Management (OCM) regulations, METRC requirements, and internal standard operating procedures. Working closely with sales, fulfillment, and compliance teams, you help ensure the dispensary operates efficiently, lawfully, and with integrity.

Key Responsibilities

Customer Experience, Sales, & Education

Greet customers warmly and create a comfortable, non-judgmental, and informative shopping experience
Ask thoughtful questions to understand customer needs and confidently recommend appropriate cannabis products, explaining effects, consumption methods, and dosage in clear, accessible terms
Build meaningful customer relationships that encourage repeat visits and community trust
Process all transactions accurately using POS systems, including cashless and electronic payments
Stay informed on promotions, new products, and vendor highlights to drive engagement and sales

Inventory Management & Accuracy

Receive, verify, and document incoming cannabis product deliveries; reconcile physical inventory with manifests and digital systems
Accurately log and track products in Metric and POS systems (e.g., Treez)
Perform routine inventory audits, including cycle counts, variance checks, and full reconciliations
Track inventory by SKU, batch number, expiration date, and product identifiers
Ensure storage, quarantine, and disposal areas are organized, clearly labeled, and compliant

Compliance & Regulatory Adherence

Maintain strict compliance with NYS OCM regulations, Metric guidelines, and internal SOPs
Properly document product movement, returns, quarantines, destruction, and transfers
Quarantine and document expired, damaged, or returned products with accurate annotations and timestamps
Verify customer age and ensure compliant sales and product handling at all times
Escalate inventory discrepancies, loss events, or compliance risks to management promptly

Operations & Store Standards

Maintain a clean, safe, and sanitary store environment, including sales floor, stockroom, restrooms, and break areasSanitize high-touch surfaces, manage waste, and secure cannabis-related disposal per OCM regulations
Support visual merchandising by maintaining accurate, compliant, and engaging product displays
Assist with shift transitions, restocking, and daily operational readiness

Collaboration, Reporting, & Technology

Communicate real-time inventory availability and product updates with team members
Collaborate with vendors, delivery partners, and internal teams to resolve inventory or product issues
Generate and interpret inventory and sales reports to identify trends, stock risks, and reorder needs
Support compliance documentation and OCM audit preparation as needed
Assist with training and reinforcing inventory and compliance processes across the team

Requirements

Minimum 21 years of age
High school diploma or equivalent
1–2 years of experience in retail, customer service, inventory, or operations (cannabis experience a plus, not required)
Familiarity with POS and inventory systems (e.g., Metric, Treez, Dutchie) preferred
Strong attention to detail and ability to differentiate between similar products and labelsComfortable using technology and working in a fast-paced, highly regulated environment
Ability to stand for extended periods and lift up to 50 lbs
Manual dexterity and comfort working in environments with cannabis aromas
Willingness to undergo background checks and comply with all cannabis regulations

What We’re Looking For

Ownership Mentality. You take pride in your work, follow through on tasks, and proactively identify areas for improvement
Mission-Driven. You are passionate about the cannabis industry, believe in destigmatizing cannabis, and are committed to offering judgment-free service to everyone
Customer Focused. You are attentive to customer needs, listen actively, and go the extra mile to ensure every person who walks through the door feels valued and informed
Collaborative. You’re a team-first thinker who enjoys sharing knowledge and working together to achieve common goals
Adaptable. You thrive in a fast-paced, high-pressure environment and approach challenges with professionalism and a solution-oriented mindset

Why Work Here?

Supportive Leadership. We believe in coaching and empowering our team to grow and succeed
Professional Development. We provide ongoing education in the cannabis industry, customer service, and compliance to help you build your expertise
Inclusive Culture. Join a team that values respect, accountability, and a shared sense of purpose
Real Impact. Each shift offers the chance to help educate the public, contribute to a more informed cannabis culture, and make a meaningful difference in the lives of our customers
Employee Discounts.Team members enjoy discounts on products, allowing them to familiarize themselves with the inventory and provide informed recommendations to customers

Pay: $18.00 per hour

People with a criminal record are encouraged to apply

Application Question(s):

Do you have open availability nights, weekends, and holidays?

Ability to Commute:

Kingston, NY 12401 (Required)

Work Location: In person

Stonewell Management

Latest Jobs

Sales & Inventory Associate (Cannabis Dispensary)