Who we are at Adams
At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.
What we’re looking for
Adams leaders are expected to coach teams of both new and seasoned workers to provide friendly service to our valuable customers, ensuring that each experience reflects Adams` commitment to providing the quality that defines our brand. For the Front End assistant department manager, this means overseeing the job of the Front End department manager; and the departments operations, managing the team, ensuring employee engagement, streamlining workflow’s and delivering exceptional customer experiences to achieve business goals.
Your Day-to-Day
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Deliver exceptional customer service by greeting shoppers, addressing concerns, and ensuring staff are friendly, helpful, and knowledgeable.
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Support department morale by leading with professionalism, recognizing staff efforts, and addressing issues constructively.
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Train & mentor team members, ensuring all new hires are fully trained and supported by experienced staff.
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Assist in scheduling, supervising, & developing department staff; post & monitor weekly schedules & breaks.
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Ensure front-end operations run smoothly by checking registers, supplying change, and ordering necessary supplies.
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Oversee cashier performance, including accurate code usage, drawer accuracy, and adherence to company policies
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Maintain a clean and organized checkout area, including registers, walls, windows, and floors.
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Enforce safety procedures, labor laws, and store policies, promoting a safe environment for both staff and customers.
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Collaborate with management and departments to solve issues and assist as needed during peak times.
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Always maintain professionalism, offering feedback privately and following appropriate protocols for sensitive conversations
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Assist with job interviews, disciplinary conversations, and employee development to support individual and company goals.
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Train and support new and existing Front End Cashiers to build a skilled and effective team.
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Supporting and filling in as active manager when department manager is absent
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Assist with staff scheduling & if assigned, ensure payroll accuracy to support operational & budget goals.
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Handle unexpected issues like callouts, employee conflicts, & inventory discrepancies promptly
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Respond to customer complaints to ensure satisfaction and uphold the store’s reputation.
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Support Front End associates, leads, and supervisors to ensure smooth and efficient department operations.
What you bring to the Farm
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Front End professional leadership experience
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Awareness and driving support office initiatives
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Ability to operate and train others on Adams’ point of sale systems and technologies
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Windows programs and communication tools
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Work collaboratively, communicate, and lead a team of co-workers alongside management
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Ability to demonstrate, encourage, and set the example of Adams’ culture and values
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Exhibit enthusiasm, positivity and vast knowledge about Adams’ products and quality
Working Conditions
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Consistently move, adjust, and position items weighing up to 25 pounds
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Ability to remain in a stationary position for duration of shift
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Occasionally ascend/descend a stepstool, stepladder, and/or ladder
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Repeating motions that may include the wrists, hands and/or fingers for duration of shift
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Communicate with others to exchange information
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Moving self in different positions to accomplish tasks including in tight and confined spaces
Perks of the Job
At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like pet insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs. A reasonable estimate of the current range is: $19.50 - $26.33. At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.
