General Purpose:
The Cheese & Coffee Assistant Manager’s main purpose is to promote Adams’ reputation, which is based on its quality products priced competitively. In addition, the Cheese & Coffee Assistant Manager assists the Manager in overseeing the department’s production, organization, product line, sales, and profitability through merchandising, inventory/expense control and management skills. Also is responsible for the operations of the Cheese department in the cheese manager’s absence.
FLSA Status: Non-Exempt
Job Description:
Principal Responsibilities:
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Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and
acknowledging customers, maintaining outstanding standards, and general knowledge of the store’s products. -
Delegate work to improve and maintain smooth and efficient store operation.
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Communicate with staff and store management on a regular basis.
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Set the tone and example for employee morale, and seek to improve it.
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Interact with employees and assist customers in response to their concerns or complaints.
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Train and develop department staff
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Be familiar with and adhere to all laws, i.e. labor, unit pricing, sanitation, safety, etc.
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Be aware of safety procedures and maintain an employee and customer safe department
Specific task and duties:
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Ordering products for the department
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Check all products thoroughly to ensure quality
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Write transfers for products shipped to other stores
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Cooperate with other department managers to have a smooth running store
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Maintain proper levels of stock throughout the department
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Make sure that the staff helps customers promptly & courteously
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Educate personnel about the products and how to handle and display properly
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Delegate areas of responsibility to your personnel when possible.Try to convey a feeling of satisfaction in a job well done.
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Keep department clean and organized
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Always praise all of Adams’ stores to create high company morale.
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Keep all areas of your department clean & organized: sales floor, counters, cases, prep area, and equipment
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Attend meetings called by upper management in manager’s absence
Physical Requirements:
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Must be able to do physical work such as stocking and lifting up to 70 lbs.
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Proper, clean attire must be worn
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Ability to freely access all areas of the store including selling floor, stock area, and register.
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Ability to stand for long periods of time Bending & climbing
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Operation of choppers and knives for most of an 8 hour shift
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Able to communicate clearly with customers
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Able to operate a scale
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Bending to lift products and bring them to disposal
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Pushing or pulling heavy loads on u-boats
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Ability to work varied hours/days to assist with overseeing department operations, approximately 40-45 hrs/week, if needed includes Saturday or Sunday
Mental/Reasoning Requirements:
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Set a good example for other employees – friendliness, politeness, ambition, courtesy
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Strong knowledge of cheese and specialty food items
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Listen to employees and be there to help them if needed
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Able to read, spell, count and write to accurately complete all documentation
Disclaimer:
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore subject to change. I understand that other responsibilities may be required. I understand and confirm that I am able to carry out the duties of this position.
