Sales Manager - Real Estate

Stevens Real Estate • Full-time • New Paltz, New York State, United States • $75k - $175k / year • 2w ago

Help Lead One of the Fastest-Growing Real Estate Teams in New York

Stevens Real Estate is a top-producing, rapidly growing real estate team operating within the eXp brokerage platform. We are known for our high-performance culture, strong systems, and people-first leadership.

We are seeking a full-time Sales Manager (W-2 employee) to lead performance, coaching, and accountability across a team of 50+ licensed real estate professionals.

This role is ideal for an experienced leader who thrives in coaching, data-driven decision-making, and building elite sales cultures inside established organizations.

Position Summary

The Productivity Manager is responsible for performance management, coaching execution, lead program oversight, KPI tracking, and accountability systems across the team.

This role directly impacts revenue, conversion performance, and pipeline health by ensuring consistent standards across inbound lead programs and internal sales processes.

You will lead training, execute daily coaching, manage reporting dashboards, maintain pipeline accuracy, and strengthen the overall sales culture.

This is a full-time leadership position reporting directly to the COO.

What You Will Own (Key Responsibilities)

Coaching & Performance Management

Lead, coach, and support 50+ licensed real estate professionals through structured training, daily guidance, and performance reviews.
Conduct weekly 1:1s, pipeline reviews, coaching sessions, and skill-building exercises.
Hold team members accountable to defined standards for follow-up, responsiveness, and conversion.
Create and manage performance improvement plans when needed.
Support deal strategy, client communication challenges, scripts, and best practices.

Lead Program Oversight

Oversee lead routing, assignment, and performance standards across Zillow Flex, Ylopo, and Follow Up Boss (FUB).
Monitor responsiveness, follow-up speed, appointment set rates, and call quality.
Adjust lead access based on performance benchmarks and compliance standards.
Maintain program health and operational compliance to protect lead partnerships.

Sales Operations & KPI Tracking

Own daily and weekly reporting dashboards in SISU and Follow Up Boss.
Track and analyze:
Appointments set and met
Signed clients
Under contract and closed transactions
Conversion rates
Volume and revenue pacing
Ensure pipeline data accuracy of 95% or higher.
Deliver weekly performance summaries and insights to leadership.

Training Leadership

Build and deliver structured internal training tracks (Agent 101, 102, and 103).
Facilitate weekly sales meetings, daily huddles, and ongoing skills training.
Maintain and improve scripts, objection-handling frameworks, and training materials.
Run multiple weekly training sessions to reinforce strong sales habits and culture.

Hiring Support, Onboarding & Offboarding

Support leadership with sales-related interviewing and candidate evaluation.
Lead structured onboarding for new team members to ensure early performance success.
Conduct professional offboarding when performance standards are not met.

Cross-Functional Collaboration

Partner with Marketing on campaigns, events, and sales enablement needs.
Collaborate with Operations to ensure clean data, compliance alignment, and workflow efficiency.
Support leadership in quarterly planning and growth initiatives.

Success Indicators (Top 3 Metrics)