Who we are at Adams
At Adams, we prioritize creating a warm and welcoming environment for both our customers and team members. We believe exceptional customer service goes beyond meeting needs—it’s about treating everyone with genuine respect, kindness, and appreciation. Each team member is expected to greet customers personally, serve them with friendly, polite, and knowledgeable assistance, and always put customer needs above other tasks. Additionally, we value a workplace where employees treat each other with the same courtesy and respect as our customers, fostering a collaborative and supportive atmosphere that reflects our commitment to service excellence.
What we’re looking for
Adams employees are expected to provide friendly service to our valuable customers, ensuring that each experience reflects the commitment to providing quality products that Adams is known for. For the Greenhouse Associate, this means providing helpful and courteous service, maintaining clean and organized displays, staying knowledgeable about products, and assisting customers to ensure a smooth and enjoyable shopping experience in the greenhouse area.
Your Day-to-Day
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Provide friendly, knowledgeable service and assist customers with plant selection and care
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Keep greenhouse and sales floor clean, organized, and well-stocked with correct signage
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Answer plant care questions, diagnose common issues, and suggest appropriate solutions
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Help customers choose related products such as pots, soil, fertilizers, and pest control
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Ensure all products are presented neatly and meet quality standards
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Assist with special orders, and phone transactions
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Prioritize customer needs over tasks to create a positive shopping experience
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Create and follow a daily watering schedule
What you bring to the Farm
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The willingness to learn of the different plants and flowers we offer
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Provide helpful and friendly service to customer with questions
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Ability to demonstrate and set the example for Adams’ culture and values
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Willingness to work collaboratively and communicate with a team of co-workers and managers
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Exhibit enthusiasm, positivity and/or knowledge about Adams’ products and quality
Working Conditions
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Consistently move, adjust, and position items weighing up to 30 pounds
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Ability to remain in a stationary position for duration of shift
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Occasionally ascend/descend a stepstool, stepladder, and/or ladder
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Repeating motions that may include the wrists, hands and/or fingers for duration of shift
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Communicate with others to exchange information
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Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
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Safely use hoses for watering, and spot spray
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Function in relatively high temperatures for the majority of your shift; for most parts of the year
Perks of the Job
At Adams, we believe in recognizing and rewarding excellent work with competitive compensation and meaningful benefits. In addition to quality compensation, at Adams you can expect generous medical, dental and vision coverage (for applicable roles), voluntary benefits like pet insurance, paid time off and holiday pay, flexible pay schedules with DailyPay, and best of all, our generous Employee Discount.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions – including skill sets, experience, training, certifications and other business needs. A reasonable estimate of the current range is: $16.00 - $22.40. At Adams, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each situation. We’re committed to providing a supportive and rewarding environment that helps our team members thrive—both professionally and personally.
Disclaimer
The above statements are intended to describe the general responsibilities of this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required for this position. It is understood that these responsibilities are subject to the needs of the business and therefore Adams retains the right to change or assign other duties to this position.
I understand that other responsibilities may be required and confirm that I am able to carry out the duties of this position.
