The PSM is responsible for assisting the assistant manager and store manager in exceeding customer expectations and maximizing profitable sales.
RESPONSIBILITIES Responsibilities include but are not limited to: Supervision • Assisting the assistant manager and store manager in supervising store AutoZoners; assigning, directing and coaching to ensure the completion of assigned tasks during assigned shifts • Assuming responsibility for the store operation and effectively leading during assigned shifts in the assistant manager’s and store manager’s absence • Training and developing Store AutoZoners during assigned shifts • Communicating AutoZoner issues and concerns to the assistant store manager and/or store manager in a timely and confidential manner • Providing feedback regarding AutoZoner performance to the assistant store manager and/or store manager; preparing or assisting in the preparation of corrective action reviews Customer Service • Motivating Store AutoZoners during assigned shifts to provide WOW! Customer Service • Assisting customers in finding parts and products using the electronic or paper catalogs • Addressing customer concerns and resolving them with a goal of turning a complaint into a compliment • Operating cash registers and following established cash handling duties, including but not limited to deposits, petty cash and lane accountability • Assisting the commercial department (as applicable) in servicing commercial accounts and making deliveries as promised Operations • Completing and delegating store merchandising tasks, including but not limited to stocking the store in a timely and accurate manner • Processing returns and managing inventory effectively AutoZone Job Description September, 2010 • Conducting opening and closing procedures, reporting any discrepancies to assistant store manager, store manager, district manager and/or loss prevention • Ensuring compliance with established policies, procedures and legal requirements • Ensuring all loss prevention procedures are followed • Maintaining sales productivity, store appearance and merchandising standards; setting the example and directing other AutoZoners accordingly • Performing other related duties as required
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Ability to Commute:
- Hicksville, NY 11801 (Required)
Ability to Relocate:
- Hicksville, NY 11801: Relocate before starting work (Required)
Work Location: In person
