JOB TITLE: Development Operations CoordinatorDEPARTMENT: DevelopmentREPORTS TO: Assistant Director, Development Operations ABOUT THE NEW YORK HISTORICALNew York’s first museum, The New York Historical is a leading cultural institution documenting over 400 years of American history through a peerless collection of art, documents, and artifacts. Our offerings span groundbreaking exhibitions; acclaimed educational programs for teachers and students nationwide; and thought-provoking conversations among leading scholars, journalists, and thinkers about the past, present, and future of the American experiment. The New York Historical is a museum of museums and a collection of collections. We are home to the Patricia D. Klingenstein Library, the Center for Women’s History, the Reiss Family Graduate Institute for Constitutional History, the Dorothy Tapper Goldman Center for Teaching Democracy, the DiMenna Children’s History Museum, and the future American LGBTQ+ Museum. We elevate the perspectives and scholarship that define the United States’ democratic heritage and challenge us all to shape our ongoing history for the better. JOB SUMMARYThe Development Department secures funding to advance The New York Historical’s mission, fostering relationships with individuals, foundations, and corporations to raise philanthropic support, driving membership growth, working with government funders, and securing contributed revenue through event rentals in our landmarked building. Reporting to the Assistant Director, the Development Operations Coordinator supports gift processing, database management, records management, and general development office functions. The Coordinator plays a key role in the team’s initiatives to raise funds for operations, exhibitions, collections, capital projects, endowment, and other special projects. ESSENTIAL JOB DUTIESDevelopment OperationsEnter gifts, pledges, pledge payments, adjustments, and recurring charges from multiple contribution channels; prepare check deposits with corresponding materials for Finance department;Analyze gift details when processing contributions to ensure tracking procedures are maintained upon entry;Assemble database reports and gift support documentation for Finance department;Monitor outstanding pledge balances, generate outstanding pledge reports monthly and generate payment reminders and invoices monthly and as needed;Support ongoing database maintenance and data hygiene and work on data clean-up assignments. Additionally, manage updates to constituent biographical data;Assist with the implementation and maintenance of recurring giving and membership auto-renewal program;Create and maintain web donation forms for membership and annual giving;Prepare and mail acknowledgements/tax receipts for memberships, gifts, pledges, and pledge payments;Work with Assistant Director, Development Operations to document standard operating procedures for Tessitura database.General DevelopmentSupport Assistant Director, Development Operations in fulfilling constituent list requests and running simple reports and queries;Print and mail physical membership cards when requested.;Monitor membership and development inbox and assist with phone line;Assist Vice President for Development with select administrative tasks as requested (submit credit card statements, order office supplies, coordinate office scheduling);Work with Development team on internal mailing campaigns as necessary;Other duties as assigned.REQUIREMENTS2-3 years professional experience in development or a related field;Experience with a CRM preferred; experience with Tessitura is a plus;Highly organized and able to prioritize multiple long-term assignments while managing immediate tasks in a fast-paced, deadline driven environment;Ability to handle sensitive information with the strictest confidentiality;Meticulous attention to detail and follow-up;Strong interpersonal skills;Ability to solve problems and work independently;Availability to work evening and/or weekend events when necessary;Commitment and enthusiasm for The New York Historical.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee with or without accommodation, to successfully perform the essential functions of this job. At times, this is a sedentary role using a computer; however, some filing or shelving is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. COMPENSATION & BENEFITSThe expected salary for this position is $55,000 per year. The New York Historical provides a generous benefits package for eligible employees to support their health and wellbeing, which includes:Paid time off, including vacation, sick and personal days, and holidays observed by the Museum;Medical, dental, vision and life insurance;Short and long-term disability coverage options;403(b) retirement plan with eligibility for employer contributions following one year of full-time service;Flexible spending accounts for health-related expenses, dependent care, and parking and transit expenses;Employee Assistance Program for all employees and their families;20% discount at the NYHistory Store, Café Clara and Clara restaurant, located within the Museum;Free admission to various museums and cultural institutions across the city.The New York Historical is an Equal Opportunity Employer.
