The Care Manager Assistant provides face-to-face visits, ongoing support and care coordination to members. Responsibilities include face-to-face visits, communication and follow up with members and reviewing of person centered service plan with member/members family and coordination of covered and non-covered benefits. Fieldwork required.
Essential Responsibilities:
•Regular communication with members
•Regular face-to-face visits with members during home visits
•Follow up and respond to identified items requiring attention
•Report/Escalate issues to Nurse CM/SW CM
•Communication and coordination of member care with members and family members as well as vendor agencies
•Timely and thorough documentation in members’ charts
Participates in weekly team meetings
•Member home visits as necessary
•Other duties as identified as a necessary part of employee’s role
Specific Knowledge, Skills, and Abilities:
•Able to travel and conduct home visits•
Knowledge of member assessment procedure.
•Demonstrates ability to effectively communicate information with members of all ages and socioeconomic levels.
•Ability to read and interpret documents. Ability to speak effectively with members and employees of the agency.
Recommended Education, Experience, and Licenses:
•The appropriate background and experience in Care Management and/or MLTC services.
•Bachelor's Degree in Human Services, Public Health, or other applicable field.
•Bilingual preferred
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Ability to Commute:
- Ulster County, NY (Required)
Willingness to travel:
Work Location: On the road
