What you’ll do:

The Hospitality Manager provides exceptional customer service to attract and serve our guests and ensure we meet our financial goals. The role would help oversee our seasonal RV Campground, Rondout Valley RV. The role would require weekends during our high season (April-October). The position would be a year-round full-time opportunity.

Your job will include:

Please provide exceptional customer service to residents and guests to ensure an outstanding experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage, and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it’s clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare and manage the operational budget of the resort to improve its profitability.

Your skills and experience include:

Bachelor’s degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufactured home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver’s license, good driving record and current.

Job Type: Full-time

Pay: $67,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Work Location: In person

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Hospitality Manager

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