Job Summary:
The Patient Access Associate for Verona will ensure smooth patient flow and proper registration for multiple services provided in the Verona Cancer Center including ambulatory clinic registration, lab, and infusion procedures. They will interview patients to complete registration process to obtain demographics and financial information. Determines if patient is in need of an estimate based on current CMS No-Surprise Act requirements, informs patient of estimate, estimated out-of-pocket balance, offer payment plan or financial assistance. Job will entail registration work queue monitoring, quality review and support. They will act as a liaison between patients and internal departments.
Minimum Qualifications:
Associate's degree and two (2) years of related patient financial/insurance/registration experience in healthcare related setting or equivalent combination of education and experience required. Working knowledge of medical terminology, medical billing and excellent written and oral communication skills required. Excellent customer service skills.
Preferred Qualifications:
Experience working with a diverse patient population and efficient keyboarding skills preferred.
Work Days:
M-F Days
Recruitment Office: Human Resources
