The Beekman Arms, America's oldest continuously operated hotel, is located in the center of the Village of Rhinebeck in the historic Hudson Valley.
The Tavern at The Beekman Arms is in the Hotel, a Colonial Tavern and fine dining venue with multiple dining rooms. We also hold events and weddings in our banquet space and the lawn of the Delamater Inn. Pleasantly old-fashioned, yet unobtrusively modern.
If you are professional, detail orientated, driven, and passionate about creating awe-inspiring experiences for guests and employees, we would love to meet you.
https://www.beekmandelamaterinn.com/
Events/ Sales
- Respond to all guest inquiries (including phone, email, in-person, Cvent, Eventective, and WeddingPro) promptly and track guest info, contact method, and booking status in Inquiry Log.
- Create and update catering menus and packages.
- Keep all information in Caterease software up-to-date: client account information, menus, and packages.
- Create BEOs for each event, tracking the status of all events throughout the booking funnel. BEOs should list all information relevant to the event.
- Maintain contact with guests throughout the booking funnel up to the execution of the event, providing handoff between MOD and guest for high-profile events such as weddings.
- Collect necessary deposits and maintain deposit Log.
- Create event-specific print materials, including limited menus, seating charts, and name cards.
- Provide up-to-date BEOs at weekly meetings for all events.
- Create floorplans for events at the Conference Center with setup instructions for maintenance and housekeeping.
- Provide final invoices to Tavern Management with payment information provided by guests ahead of all events.
- Review final payments and log in Caterease. Resolve any disputes with Tavern Management and;/or guests.
- Follow up with guests and resolve any criticism or complaints, informing relevant department heads.
- Coordinate with entertainment/”other” vendors for in-house events – schedule load-in times, arrange for staff meals (if applicable), arrange and log on BEOs payment rates and terms.
- Quote and coordinate rentals as needed with various vendors. Arrange for pick-up/drop-off and inform relevant department heads.
- Quote and coordinate outside goods (i.e. cakes/pastries) as needed with various vendors. Arrange for pick-up/drop-off and inform relevant department heads.
Hotel
- Respond to all guest inquiries (including phone, email, in-person, and HotelPlanner) in a timely manner and track guest info, contact method, and booking status in Inquiry Log.
- Create and update discounted rates and promotions in Stayntouch.
- Create room blocks for guests at competitive rates in Stayntouch. Build out contracts to be signed by guests. Log group bookings in Groups Booked spreadsheet.
- Create rooming list with rates for guests and assign guest rooms within group blocks as needed. Note any specific needs/requests and assign those specific rooms as needed.
- Monitor group bookings and communicate with guests leading up to their stay regarding additions or releases from the block.
- Communicate any block-specific details (i.e. billing, assignments) to Hotel GM and Front Desk.
- Coordinate pickup/drop-off locations for transportation with the planner or host as needed.
- Communicate specifics to Hotel GM and Front Desk to keep all hotel staff informed.
- Coordinate drop-off and distribution of gift bags with guests and communicate with Hotel
Summary
As an Event Sales Manager, you will be responsible for driving sales and managing event planning processes to ensure successful execution of various events. You will leverage your core skills in customer service, budgeting, and organizational abilities to meet client needs. Your premium skills in negotiation and event marketing will enhance our outreach and upselling efforts. Additionally, your relevant experience in hospitality and guest services will be vital in fostering strong client relationships and delivering exceptional event experiences. Join our team and make a significant impact in the events industry.
Qualifications
- Proven experience in event planning and management
- Strong customer service and communication skills
- Excellent time management and organizational abilities
- Proficiency in budgeting and financial oversight
- Negotiation and marketing skills, including upselling techniques
- Relevant experience in hospitality, catering, and guest services
- Familiarity with MailChimp for event marketing and communication
Job Type: Full-time
Pay: $60,000.00 - $66,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Ability to Commute:
- Rhinebeck, NY 12572 (Preferred)
Ability to Relocate:
- Rhinebeck, NY 12572: Relocate before starting work (Preferred)
Work Location: In person
