Job Title: Digital Technical Product Manager (Umbrella Insurance Migration)

Location: San Antonio, TX (Preferred) — Remote Eligible, CST hours required
Duration: 12 months (potential extension)
Department: P&C – Personal Lines Umbrella Product Transformation

Pay: $75-85/hr W2 ONLY, NO C2C

Overview

Our client is transforming its Personal Lines Umbrella Insurance product by migrating it from a legacy system to the Guidewire PolicyCenter platform. We are seeking a strong Product Analyst / Digital Technical Product Manager to lead business requirements, partner with underwriting, product, pricing, and risk teams, and support Agile delivery of six state rollouts expected through 2026.

This role is ideal for someone who understands insurance workflows, can empathize with frontline employees, and can translate complex stakeholder inputs into clear, user-centric requirements. Guidewire exposure and Umbrella Insurance experience are major pluses.

Key Responsibilities:

Business Requirements & Product Delivery:

Drive end-to-end business requirements for the Umbrella Insurance migration to Guidewire
Translate stakeholder, underwriting, pricing, and risk inputs into actionable requirements
Lead requirement sessions, whiteboarding, documentation, and version control
Ensure requirements reflect a seamless and intuitive end-user experience

Agile Collaboration & IT Delivery

Work closely with IT developers through Agile ceremonies
Validate IT outputs each quarter (coding accuracy, screen behavior, workflow logic)
Provide clear feedback and ensure necessary changes are implemented
Manage tasks and deliverables using JWM, Rally, Box, and Whiteboard/Zoom

Risk, Controls, and State Requirements

Document state-specific risk exposures across six states
Understand and apply risk & control framework
Identify risk points and document control evidence (IT or manual)
Partner with analytics teams to define performance reporting requirements

Leadership & Delegation

Provide leadership to four rotational employees (not direct reports)
Delegate tasks such as initial discovery and data gathering
Ensure delegated work is executed accurately; escalate issues as needed
Promote a collaborative, knowledge-sharing team culture

Required Skills & Qualifications:

Technical / Domain Skills

Experience with Guidewire PolicyCenter (strongly preferred)
Knowledge of Personal Lines insurance; Umbrella experience a major plus
Strong business analysis background in P&C or financial services
Understanding of insurance workflows, rating logic, underwriting rules
Ability to translate complex information into clear documentation
Advanced documentation skills: BRDs, FRDs, version control, requirements writing
Experience with Agile environments and tools (Rally, JWM, Jira)

Soft Skills

Strong communication and stakeholder management
Ability to operate in ambiguity (“comfortable with gray”)
Leadership presence with natural coaching/mentoring tendencies
Detail-oriented and organized, especially when working across six states
Empathy for frontline employees; focus on user experience and simplicity

Preferred Experience

2+ years frontline/phone experience in insurance servicing or operations
2+ years product, business analysis, or product owner experience
Experience with state regulatory requirements for P&C products
Experience at another carrier using Guidewire (highly valuable)
Background in documenting risk & controls (bonus)

Pay: $75.00 - $85.00 per hour

Expected hours: 40.0 per week

Work Location: Remote

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