About Us

We are a high-end design showroom showcasing a curated selection of contemporary and collectible design. We’re located in the top floor of a restored 19th century factory building in Hudson, NY; half of the building is a hotel, the other half is a restaurant, lounge, spa, and retail space. With a strong retail component and a rotating exhibition program, we serve as a platform for emerging and established designers and artists, offering customers a rich and dynamic experience both in person and online.

Position Summary

The Gallery & Showroom Manager is a key leadership role responsible for the seamless day-to-day operation of the retail showroom. This person will be the point of contact for sales staff, exhibitors, clients, and the public—ensuring that all elements of the business run smoothly, the physical space is impeccably maintained, and the gallery’s brand presence is consistent across platforms. This role will report directly to the two founders and owners.

Key Responsibilities

Team & Sales Management

Create and manage the schedule for showroom sales associates
Train and supervise staff to ensure an elevated client experience
Support sales staff with product knowledge and inventory updates
Optional retail shifts available, plus commission

Exhibitor & Exhibition Coordination

Serve as main liaison with designers, artists, and exhibitors
Coordinate contracts, timelines, and installation logistics
Liaise with exhibitors on daily sales logs, and with accounting staff to process payouts and assist in bookkeeping
Work in partnership with the founders to develop and manage the annual exhibition calendar

Event Planning & Execution

Organize openings, private events, and special sales 4-6x times/year
Oversee event promotion, guest list management, and vendor coordination

Showroom & Visual Merchandising

Work alongside sales associates and cleaning staff to maintain the showroom floor with high attention to detail and visual standards
Oversee any product rotation as requested by exhibitors and general showroom upkeep
Work with the owner/director on visual merchandising strategies

Digital & Social Media Oversight

Coordinate website updates including product uploads, exhibition pages, and press
Oversee social media platforms to reflect brand identity by executing on an established brand book
Collaborate with marketing partners or freelancers as needed

Qualifications

3–5+ years experience in gallery, showroom, luxury retail, or event management
Strong organizational and multitasking skills with attention to detail
Confident communicator with excellent writing and interpersonal skills
Familiarity with contemporary design and art world preferred
Experience managing small teams and coordinating complex schedules
Proficiency with Google Workspace, POS systems, social media, and basic CMS platforms

What We Offer

Competitive salary based on experience
Opportunities for creative input and professional growth
A vibrant, design-driven work environment

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

Employee discount

Work Location: In person

Show: Room at Pocketbook Hudson

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