Overview:

Prime Group Holdings, LLC is a vertically integrated private equity real estate firm specializing in self-storage and other alternative real estate asset classes.

With $6.7 billion in assets under management, Prime Group is among the largest private owners and operators of self-storage properties globally, with a portfolio of 320+ self-storage assets across 28 U.S. states, three Canadian provinces, and the U.S. Virgin Islands, totaling 24+ million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including Prime Storage Fund III, the largest self-storage dedicated fund ever raised.

Headquartered in Saratoga Springs, NY, Prime Group employs 700+ professionals and maintains a regional office in Jupiter, FL and Manhattan, NY along with investment originations offices in Denver, CO; Hackensack, NJ; Yorktown, VA; and Calgary, Alberta. The firm’s 21-person senior leadership team is supported by specialized teams across sourcing and acquisitions, asset and portfolio management, compliance and legal, property management, information technology, transactions and financing, marketing, accounting, training, and other core functions.

Prime Group’s performance is rooted in a culture of respect, teamwork, ethical business practices, accountability, and persistence. The firm places significant value on the relationships it has built with customers, employees, investors, and stakeholders. PitchBook has recognized Prime Group as one of the top 10 real estate value-add fund managers in its 2023 Global Manager Performance Score League Tables.

Position Overview

Join us as a Assistant Manager at Prime Storage Group, where you'll be at the heart of our self-storage facilities! From renting units and trucks to selling merchandise, you'll dive into a dynamic role filled with customer interactions and property maintenance. As our frontline champion, you'll craft exceptional customer relationships and elevate your sales and service like never before!

Responsibilities:

Rent out self-storage units, parking spaces, and other related products
Convert telephone and walk-in inquiries into rentals
Maintain accounts receivables through the pursuit of collections, posting of payments, and processing
Delivery of daily bank deposits accurately and timely
Upsell moving products and assist in unit sizing decisions
Greet customers promptly, enthusiastically and professionally
Understand and sell the features and benefits of the property at all opportunities
Resolve customer issues in a timely and effective manner
Ensure that company standards of cleanliness and appearance are met
Inspect the property, including performing lock checks
Perform other duties as assigned

Qualifications:

1-2 years of relevant work experience in a fast-paced, customer-facing environment
High School Diploma or GED required
Excellent interpersonal and communication skills, both in person and over the phone
Ability to work effectively both independently and as part of a team
Must be technically savvy with the ability to learn new applications and Point of Sale systems
Proficiency in Microsoft products such as Outlook is required
Must be physically able to perform routine maintenance duties daily such as walking the property to assess areas of need, maintaining cleanliness of bathrooms, office and hallways, weeding, operating power tools, changing light bulbs and other maintenance related duties
Must be able to lift 50lbs
Possession of a valid driver's license, insurance, and reliable transportation
Availability for travel and flexibility to work at various locations

Benefits:

A healthy work/life balance; most of our facilities are closed by 6:00 pm and closed on Sundays
Competitive pay and bonus opportunities
Health, dental, life, vision, short-term disability and long-term disability insurance
A 401(k) program with a company “matching” policy
Paid time off and paid holidays
Career advancement opportunities

EQUAL OPPORTUNITY EMPLOYER STATEMENT

Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

#LI-OnSite #PSG123

Pay Range: USD $21.00 - USD $23.00 /Hr.

Prime Storage Group

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