Moonrise Bagels is one of the fastest growing food companies in the Hudson Valley with locations in Woodstock, Kingston, and Poughkeepsie. Credited with inventing the Original Stuffed Bagel®, we’ve built a loyal following and national press attention for doing things differently.

We’re proud to be a modern food brand rooted in craft, quality, and creativity. Every element is made by hand, and every team member plays a role in delivering a consistently excellent product and experience.

At Moonrise Bagels, we value our team as much as our food. We believe in creating a workplace that’s respectful, supportive, and energizing. We give people real responsibility, listen to feedback, and invest in growth from within. If you're excited to be part of a thoughtful, ambitious company that’s on the rise, we’d love for you to join us.

Position Summary

We are seeking a driven and hands-on Regional General Manager to oversee daily operations and provide leadership across our three Hudson Valley locations. This role is responsible for supervising and supporting Shift Leads ensuring smooth store operations, staffing consistency, product quality, and exceptional customer experiences across all locations. The ideal candidate is a natural leader with a keen understanding of hospitality who thrives in a fast-paced, food-focused environment and is excited to grow within a values-driven company.

Responsibilities

Operations Oversight
Ensure consistency and excellence in product quality, service standards, and cleanliness across all locations
Manage daily, weekly, and monthly operational goals and KPIs
Typical on-site schedule 3 days in Poughkeepsie, 2 split between Kingston and Woodstock
Troubleshoot issues and support locations as needed

Team Management & Development
Directly supervise and mentor Shift Leads at each location
Responsible for maintaining staffing levels, leading hiring and onboarding as needed, as well as on-going training and performance reviews for team members
Foster a positive, accountable, and collaborative team culture

Scheduling & Labor Management
Create weekly staff schedules
Manage time-off requests and attendance policy compliance
Monitor labor costs and optimize staffing based on business needs

Inventory & Supply Chain
Work with Shift Leads to manage inventory ordering and par levels
Ensure each location is properly stocked and operational

Health, Safety, & Compliance
Enforce food safety protocols, local health department and HR regulations
Conduct regular location visits and audits

Reporting & Communication
Regional General Manager reports directly to owners
Clearly communicate company changes and updates to direct reports
Provide regular updates, insights, and feedback to leadership in weekly meetings
Implement new systems, menu changes, and seasonal rollouts across all locations

Requirements

Experience in multi-unit management, ideally in a fast-casual, café, or bakery setting
Proven track record of leading high-performing teams
Entrepreneurial spirit and commitment to excellence
Strong communication, problem-solving, and organizational skills
Comfort working early mornings, weekends, and holidays as needed
Ability to travel between Woodstock, Kingston, and Poughkeepsie regularly
Valid driver’s license and reliable transportation required

Benefits

Gas & Cell Phone Stipend
Paid Time Off & Sick Pay
Company-owned laptop
Growth Opportunities: The ability to get in on the ground floor of a quickly growing brand
Access to Virtual Wellness Program with 100% company contribution which includes tele-health primary care, 24/7 urgent care, mental health therapy and 1,000+ medications available at no cost
Friends & Family discount
Staff meals

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Employee discount
Flexible schedule
Paid time off
Paid training

Work Location: In person

Moonrise Bagels

Latest Jobs

Regional General Manager