Multi Unit Manager

BENEFITS:

PTO/Sick Pay
Health Insurance
401K
Employee Assistant Program
Pay Based on Experience
Bonus Pay
Paid Training
Mileage/Gas Reimbursement
Fun Atmosphere

A Multi-Unit-Leader (MUL) generally provides leadership, coaching and direction to approximately 5-8 restaurants. A MUL supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.

Responsibilities Include:

Able to perform all duties of restaurant team members and restaurant managers
Ensure all restaurants in their portfolio are meeting Brand operational standards and food

safety standards

Analyze restaurant sales and drive improvement in restaurant operations, execution, sales

and profitability

Understand local marketing area and competitor trends
Establish sales and service goals with franchise owners and restaurant managers
Provides great guest service and resolves issues
Lead team meetings
Deliver training to restaurant managers on a variety of topics including marketing windows

and LTOs and Brand initiatives

Ensure that restaurants correctly execute new products and processes in a marketing

window

Develop business plans for their portfolio and develop action plans with franchise owners.
Drive a clear vision and clearly communicates to the team
Engages with Dunkin’ Brands Field Operations team as appropriate

Management Responsibilities Include:

Recruit, hire, onboard and develop restaurant managers
Plan, monitor, appraise and review restaurant employee performance
Manage and coordinate the Restaurant Management team to support their restaurant

performance & execution

Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction

Education/Experience:

Basic computer skills
Fluent in spoken and written English
Basic math and financial management
3 years previous multi-unit or similar experience in retail, restaurant or hospitality
College degree preferred

Key Competencies

Strong analytical skills and business acumen
Works well with others in a fun, fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and embrace change
Guest focused
Ability to train and develop a team
Time management
Problem solving
Motivating others

Physical Demands/Working Conditions:

Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages
Wearing a headset (if applicable)
Working in a small space
Requires travel between restaurants

Join Our Team and Be a Part of Our Family!
Are you seeking a workplace where you're not just another employee, but a valued member of our family? Do you yearn for a place where opportunity for growth is more than just a catchphrase? Look no further! At Bapa Network, we believe in fostering a family atmosphere, where your contributions are appreciated, and your professional aspirations are supported. Discover the opportunities that await you at Bapa Network! Become a part of our extended family. Your future is bright here, and we can't wait to welcome you aboard!

Pay: Starting at $62500 / year

Pay:

Bonus pay

Benefits:

Flexible schedule
Paid time off
Health insurance
401(k)
Employee discount
Other

Job Type: fulltime

Education: No education required

Work location: On-site

Dunkin'

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Multi Unit Manager