Job Overview
We are seeking an energetic and dynamic Club Manager to lead our club operations with enthusiasm and a customer-centric approach. As a vital leader within our organization, you will oversee daily activities, manage staff, and ensure an exceptional experience for members and guests alike. Your role will involve strategic planning, team supervision, inventory control, and implementing marketing initiatives to foster a vibrant community atmosphere. This position offers an exciting opportunity to drive club success through effective management, innovative programming, and outstanding customer service.

Responsibilities

Lead and supervise all club operations, ensuring smooth day-to-day functioning and high standards of service.
Recruit, interview, train, and develop staff to build a motivated and skilled team aligned with organizational goals.
Manage member relations by addressing inquiries, resolving issues promptly, and fostering a welcoming environment.
Oversee inventory management, purchasing, pricing strategies, and stock control to maintain optimal club supplies and merchandise.
Implement marketing campaigns and promotional activities to attract new members and retain existing ones.
Handle administrative tasks including payroll processing, bookkeeping, cash handling, and shift management to ensure operational efficiency.
Monitor sales performance using retail math principles; analyze sales data to identify growth opportunities and improve revenue streams.

Skills

Proven management experience with strong leadership abilities in retail or club environments.
Excellent communication skills with the ability to motivate staff and engage members effectively.
Proficiency in negotiation, purchasing, inventory control, POS systems, and retail math.
Bilingual or multilingual capabilities are highly desirable for serving diverse communities.
Experience in recruiting, interviewing, training & development, and employee orientation processes.
Strong organizational skills with attention to detail in bookkeeping, payroll, budgeting, and store management.
Demonstrated ability to supervise staff across shifts while maintaining high levels of customer service excellence.
Knowledge of marketing strategies, merchandising techniques, stock management, and promotional planning.
Ability to handle cash transactions accurately while maintaining phone etiquette and professional communication standards. Join us as a Club Manager where your leadership will inspire teams, elevate member experiences, and drive the success of our vibrant community hub!

Pay: $25.00 - $30.00 per hour

Benefits:

Employee discount
Flexible schedule

Work Location: In person

Break Point Tennis

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