Description:

Cafe General Manager

Lead our amazing Woodstock café team! Competitive salary, full benefits, PTO, and the opportunity to grow with a beloved Hudson Valley brand in The Most Famous Small Town in America!

Salary: $72,000–$92,000 annually, based on experience

Location: Woodstock, NY

Full Benefits for FTEs: Medical, dental, vision, life insurance, plus participation in our new Employee Stock Options Program after 1,000 hours!

401(k) Match: 4% after 6 months

Tuition Support: Up to $2,000/year

Paid Time Off: 56 hrs of wellness time and 120 hours of PTO per year

Discounts: Free brewed coffee/tea and one free espresso drink while working. 50% discount on Breads, Pastries, Meals, and Retail items

At Bread Alone, our cafés are lively places where community matters and great food brings people together. We’re seeking an experienced General Manager to lead our busy Woodstock, NY café. The right person has the confidence to take charge, the skills to train and support their team, and the ability to lead with kindness and clarity while keeping the café running at its best.

As General Manager, you’ll be in charge of all parts of our café and restaurant-style service, leading a close team that takes pride in their work and in making every guest feel welcome. You’ll create a supportive, inclusive environment where both team members and guests feel they belong. You’ll help your team grow, keep service consistent, maintain the café’s clean and inviting look, and support strong financial results. This is a hands-on role, working on the line as needed to lead by example and keep service smooth and standards high.

Requirements:

What Makes a Great GM

Proven ability to lead, inspire, coach, and retain a hardworking team in a busy, high-volume café
Thrives in a fast-paced environment while maintaining service excellence and product/brand presentation standards
Highly organized, adaptable, and steady under pressure
Strong understanding of food safety, sanitation, and compliance with local, state, and federal regulations
Builds genuine connections with guests, the local community, and the team
Creates a respectful, inclusive, and high-performance workplace where people can grow
Flexible schedule of 40–50 hours per week (typically 45), including weekends and holidays.

What You’ll Do

Lead daily café operations to deliver exceptional guest experiences and meet sales, profitability, and engagement goals
Maintain high standards for food, beverage, service speed, and product presentation
Hire, train, coach, and recognize supervisors, baristas, counter staff, and kitchen crew to build a strong, stable, and engaged team
Create schedules, manage labor costs, and ensure payroll accuracy
Manage the café P&L in partnership with leadership, track performance, and take action to improve results
Ensure accurate cash handling, inventory management, and ordering
Maintain compliance with all health, safety, and sanitation regulations
Collaborate with bakery, wholesale, marketing, and other internal teams to meet company goals
Lead by example, including working alongside the team on the line during busy periods to maintain service speed and quality
Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service
Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, back-of-house, and customer service

Qualifications

5+ years of management experience in a restaurant, café, or hospitality leadership role
Passion for organic food, café / bakery and coffee culture, and community engagement
Track record of leading diverse and inclusive teams, improving operations, and driving revenue
Skills in hiring, training, coaching, and retaining staff
Financial management experience, including budgeting, cost control, and reviewing P&L statements
Organized, adaptable, and able to make sound decisions under pressure
Knowledge of food safety and operational compliance standards
Excellent customer service, leadership, and communication skills
Ability to stand/walk for extended periods, bend, twist, and lift up to 50 lb
Commitment to maintaining excellent personal hygiene and food safety standards
Flexible availability, including weekends and holidays

Workweek Expectations

Full-time, on-site position averaging 5 days per week
Weekend and holiday availability required; our cafés are open daily from 7am–5pm, 363 days a year
Occasional off-hours or extra coverage will be needed during busy times or special events, with schedules planned in advance whenever possible
We work hard, but we also want to work with you to plan for time off and support a healthy balance between work and personal life

Why Join Us?

At Bread Alone, you will have the opportunity to lead a well-respected café brand, inspire a talented team, and make a positive impact on both the guest experience and the community we serve in Woodstock, NY. If you are a results-driven hospitality leader who values both people and performance, we want to hear from you.

Apply today to lead the team at our Woodstock Café and help us continue our tradition of quality, service, and community connection.

Bread Alone Bakery

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