Job Overview
Bosco’s Mercantile is a luxury bedding, home goods, women’s clothing, and provisions store with locations in Kingston and Saugerties, NY. We’re seeking a friendly and enthusiastic full time retail sales associate to join our team. If you have a passion for helping customers and a knack for connecting with people who is driven and goal oriented, has a sharp eye for detail, and cares deeply about the little things, we want you! We’re looking for someone who can generate maximum sales volume while creating exceptional client experiences that increase the customer base and help build business for the future. Above all we are seeking a team player with a positive attitude for life.

As a Bosco’s retail sales associate, you will:

Provide excellent client service by demonstrating warmth, interest, and courtesy to all Bosco’s shoppers
Use your strong interpersonal and communication skills to help understand and respond to customer needs
Help clients discover the perfect products that enhance their comfort, their homes, their wardrobes, and their lives
Thrive in an environment that encourages and benefits from teamwork and mutual support
Achieve sales goals planned for the day/month/year

What you’ll do:

Welcome customers and provide personalized service, managing the process from greeting to completing transactions, ensuring a seamlesss and satisfying experience
Drive sales and provide exceptional customer service through customer engagement and suggestive selling
Guide customers through our selection of premium brands while confidently showcasing product features and benefits
Develop expertise in Bosco’s brands and merchandise by gaining product knowledge
Processes all transactions via Square retail POS system, including inputting sales, processing payments, refunds/exchanges, store credit, and gift card purchases
Build customer base by documenting sales and creating or updating customer profiles
Keep clientele informed of preferred customer sales and new merchandise (or restock) that aligns with their interests or needs
Assist with inventory, including receiving and stocking merchandise
Maintain high standards of cleanliness and an inviting store presentation
Keep management aware of any customer and/or potential security issues

Qualifications:

Friendly, outgoing, warm manner and attitude
Strong interpersonal and communication skills with the ability to build rapport with clientele and other team members
Ability to develop and maintain product knowledge to provide informed insight to customers
Experience in high-end retail sales and customer service is required
Knowledge of bedding, home goods, textiles or experience with luxury fashion or designer retail is a plus
Weekend availability

Why Bosco’s?

Earn between $18.00 - $20.00 per hour, plus commission when sales goals are met
Work in a fun and collaborative environment
Enjoy satisfying work helping customers find the ethically and sustainably made bedding, home goods, and clothing that brings them joy (and looks great, too!)
Get access to top brands to build your own beautiful and comfortable spaces and/or stylish wardrobe (staff discount is available after three months of employment)

Work Location: In person in Kingston

Applicants must email a RESUME AND COVER LETTER with the email subject "Bosco's Sales Associate" to info@boscosmercantile.com or laura@boscosmercantile.com

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

Employee discount
Flexible schedule

Experience:

luxury retail sales: 2 years (Required)

Work Location: In person

Bosco's Mercantile

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